Sending email messages from Acctivate using Google Apps for Business email

Acctivate supports outgoing email using Gmail through Google Apps for Business.The configuration and initial setup slightly different then setting up a standard Gmail account .

The email account settings can be configured per user in the user section of Configuration Management or you can define a single email to be used in the company section of Configuration Manager.

  1. Log in to Acctivate as a user with Admin permissions (e.g. SYS).
  2. Open Configuration Management from File menu.
  3. Expand the User folder on the left and click User Information.
  4. Click on a users’s name and click Edit on the toolbar.
  5. Under the “Email Settings” section, choose Personal.
  6. Select the Simple Mail Transfer Protocol option.
  7. Enter the following settings:
    • Outgoing server: [smtp.gmail.com]
    • Port: [587] or [465]
    • Encryption: STARTTLS
    • [X] Authentication required
    • Username: [YourEmailAddress@YourEmail.com]
    • Password: [YourEmailPassword]
  8. Click Save on the toolbar.

Email Setting

After your first attempt at sending an email, you might receive the following message:

SMTP Error

To resolve this, login to your Gmail account and look for an email from Google. There is a link in the email that will allow you to enable applications to access to your Gmail account. Follow the link and turn on access.

  1. Open a browser and navigate to https://accounts.google.com/b/0/displayunlockcaptcha. You will be asked to login with your email account.
  2. After logging in it will ask you to allow access to your Google account. Click Continue. This enables about a 15 minute window where Acctivate will be recognized by Google.
  3. Next, you’ll need to Enable Less Secure Apps. Go to https://www.google.com/settings/u/1/security/lesssecureapps and choose Turn On.
  4. Go back to Acctivate and send a test email.

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Posted in Email - Last modified on March 8, 2019Eric Cartrite
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