Set Default Reports and E-mail Templates for Sales Orders

Acctivate 10.1 offers a new enhancement which allows users to set default reports and e-mail templates used on different kinds of orders. Using existing reports found in Configuration Manager > Reports > Report Catalog, and once email templates have been set up (see the Email Templates help article), the default reports and templates can be defined in Configuration Manager > Sales Orders > Forms to be used for different orders (Sales Orders, Service Orders, Quotes etc).

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In Configuration Manager, click Edit to enter Edit Mode, then simply select which report and template should be associated with different kinds of orders. The default reports can also be configured for things like Pick Tickets and Shipping Documents.

Posted in Configuration, Email, Reports, Sales - Last modified on June 18, 2019
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