“HTTP 404.17 – Not Found” after updating Acctivate mobile to 10.1.0

HTTP error after 10.1


You may receive this error after upgrading the Acctivate Mobile web service to 10.1. Ensure that ASP.NET 4.5 is checked and installed under Control panel > Programd and features > Turn Windows features on or off > Expand Internet Information Services > World Wide Web Services > Application development Features > check ASP.Net 4.5.


control panel

After that installed, ensure that the application pool under start > type in “inetmgr.exe” > Application Pools. By default, Acctivate mobile will use the “DefaultAppPool” unless specified otherwise. Regardless, check to make sure .NET CLR versions is set to v4.0.


After that, type in “localhost/accthandheld” or “servername/accthandheld” in any web browser and the Acctivate mobile site should display.



Posted in Mobile - Last modified on June 11, 2019
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