The Acctivate Mobile webservice allows users to configure which printers Mobile related reports will print from. If you select to print a report from within Mobile and receive the following error, you should review your printer settings:
This request operation sent to net.pipe://localhost/Acctivate/16580/Service32Bit did not receive a reply within the configured timeout (00:01:00). The time allotted to this operation may have been a portion of a longer timeout. This may be because the service is still processing the operation or because the service was unable to send a reply message. Please consider increasing the operation timeout (by casting the channel/proxy to IContextChannel and setting the OperationTimeout property) and ensure that the service is able to connect to the client.
First, browse to the mobile webservice page and review and/or reselect the printer within the printer assignments page.
- From a browser on a local computer, enter in the webservice address for the mobile webservice
- Select the “Set printer assignments for reports” link on this webservice page.
- When prompted to log in, enter in an Acctivate user ID and password.
- On the Printer Assignments page, select a shared printer for each report you may print within Acctivate Mobile.