ACCTivate Mobile WMS login screen excludes new Company.

If you create a new company in Acctivate Mobile WMS, you may need to restart the webservice in order for these changes to take effect in Acctivate Mobile WMS.

There are two ways to restart the web service Acctivate uses.

  • Restart the web service from within Internet Information Services (IIS). On your server, go to Administrative Tools -> IIS Manager. Drill down on the Connection window to SERVER -> Sites -> Default Web Site -> ACCTHandheld. Right-Click ACCTHandheld and select ‘Refresh’.
  • From the Mobile device, open Internet Explorer. Browse the the Acctivate Mobile WMS Installer page, which is in the form, ‘http://servername/accthandheld’. At the bottom of the installer page, you can select to restart the web service. You will have to provide Acctivate login credentials to accomplish this.

Once you have restarted the webservice, open Acctivate Mobile WMS again. You should now be able to see your new company in the drop down List.

Posted in Mobile - Last modified on August 3, 2015Cassandra Creasy
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support request.