“The provided edit sequence … is out-of-date” error during synchronization

The following error may appear in your QuickBooks synchronization log.

Submit Customer Batch: error while modifying customer Mike Smith {A9E2E1DE-A8F1-4BC4-B03D-230E56253455}: The provided edit sequence “1294164629” is out-of-date.

This is likely a problem with modifications to the Customer and/or job in QuickBooks during the synchronization, although it may also affect invoices as well. This message indicates that Acctivate was unable to modify the record in QuickBooks because it has been modified since we originally retrieved the record from QuickBooks.

You should be able to synchronize again to resolve this problem. Please contact the Acctivate support team if you’re continuing to see this error after multiple synchronization attempts.

For a list of other synchronization error articles, see our QuickBooks and Sync category page.

Posted in QuickBooks and Sync - Last modified on September 16, 2015Cassandra Creasy
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support request.