View License, Usage Metrics and Current Users Information

The Help menu in Acctivate contains valuable information, including the option to view your Acctivate License, see which users are currently logged in, and review usage metrics that can be helpful when troubleshooting.
help menu

License Information

To view information about your Acctivate license, go to Help > License Information. This will open a window containing a list of all Acctivate modules you have purchased. If a recently purchased module does not appear in this list, click the “Refresh” button to update your license.
license info

The following Standard Modules are included in Acctivate:

Optional Add-On Modules may include:

  • Location Tracking
  • Batch Process Manufacturing
  • Shipping Workstation
  • Lot / Serial Inventory
  • Customer Self Service
  • Web Store Integration
  • Business Activity Tracking
  • Purchasing Wizard
  • Kitting / Assortments
  • Business Activity Scheduling
  • Mobile Inventory Receipts
  • Mobile Order Picking
  • Mobile Inventory Management
  • Mobile Sales Orders
  • Business Activity Billing
  • EDI Manager
  • Packaging Manager
  • Mobile Route Delivery
  • Lot / Serial Track and Trace

Current Users

To view a list of users currently logged in to Acctivate, go to Help > View Current Users. This will open a window that displays the User ID, Company, Workstation, and Logon time for all users that have Acctivate open. If a user appears in this list that is not logged in, you can use Computer Management on your server to close any unnecessarily opened Acctivate files.
current users

Usage Metrics

Acctivate tracks statistics based on usage. This can be helpful when troubleshooting things like performance issues, or to see a total count of certain records such as Customers or Sales Orders. Usage Metrics can be accessed by going to Help > View Usage Metrics.
upsage metrics

Posted in Configuration - Last modified on June 13, 2019
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