EDI Customer Setup in Acctivate

Acctivate customers can be linked to EDI Trading Partners in multiple ways.  This decision is mostly based on how you would like to segregate customer sales orders, invoices and payments for the trading partner.

1) One Customer, Multiple Ship-To Locations

The Trading Partner can be linked to one Acctivate Customer with multiple Ship-To Locations. This is the most common EDI configuration.  All invoices and payments for the trading partner will be listed under a single customer record in Accounts Receivable.

2) Multiple Customers with Single Ship-To Locations

An EDI Trading Partner can also be linked to multiple customer records with the customer determined by the Alternate Customer ID. This method would require individual payments in Accounts Receivable since a single payment cannot be applied to multiple customer invoices.

3) Multiple Customers, Multiple Ship-To Locations

The third method can be used for Trading Partners with Regional or Departmental Centers that process Invoices. The Acctivate Customer will be selected by the Ship-to Location ID on the EDI Purchase Order.  Payments will be entered for each regional/departmental center (i.e., customer record).

Posted in Customer, EDI - Last modified on June 13, 2019
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support ticket.