Synchronization Error – Error occurred while creating the product class…

Error occurred while creating the product class EQUIP,” is caused because the name “EQUIP” of the list element is already in use.

This synchronization error is returned when the name referenced in the Synchronization Error already exists in QuickBooks.  The common cause is the name already exists in the Item List in QuickBooks.

In order to resolve this error you can either:

  1. Change the name referenced in the Synchronization Error in the QuickBooks Item List.  Make sure you have selected to view inactive items if you are unable to initially find the item in QuickBooks.
  2. Change the referenced product class in Acctivate, found in Configuration Manager -> Inventory -> Product Class.
Posted in QuickBooks and Sync - Last modified on September 15, 2015Cassandra Creasy
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support request.