Activity Fields for Message Templates

The following table lists the data fields that can be entered into the body of an Email Message Template to request specific business activity information from the database. These message template fields can be used when the email message template type is set as Activity or All.

Database Field Message Template Field
Activity Template Type
ActivityID {{ActivityID}}
ActivityType {{ActivityType}}
ActivityTypeCode {{ActivityTypeCode}}
CodeDescription {{CodeDescription}}
Code {{Code}}
Priority {{Priority}}
PriorityCode {{PriorityCode}}
Resolution {{Resolution}}
ResolutionCode {{ResolutionCode}}
Status {{Status}}
Completed {{Completed}}
StatusCode {{StatusCode}}
AssignedToName {{AssignedToName}}
AssignedTo {{AssignedTo}}
DateOpened {{DateOpened}}
OpenedBy {{OpenedBy}}
OpenedByName {{OpenedByName}}
DateDue {{DateDue}}
DatePromised {{DatePromised}}
PromisedBy {{PromisedBy}}
DateClosed {{DateClosed}}
ClosedByName {{ClosedByName}}
ClosedBy {{ClosedBy}}
Description {{Description}}
Discussion {{Discussion}}
ResolutionDiscussion {{ResolutionDiscussion}}

Posted in Business Activity, Email - Last modified on May 16, 2013
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