Articles

How to setup EDI with 3PL

If you plan on sending warehouse orders and importing in warehouse shipments to those orders, then you will need to follow these steps to setup 3PL transactions with EDI. go to file > Configuration manager in the top left window

Posted in EDI

How to do webstore conversions with xpaths

When receiving in values from a webstore, instead of writing long xpaths with different conversion formulae,  you can make and path then use the Acctivate converison tool. Conversions will take place after the value of the xpath is evaluated. As

Posted in Technology, Web Store Integration

There is an invalid reference to QuickBooks Item “” in the Invoice line. may appear when syncing with Quickbooks

This sync error below may appear whenever trying to sync with Quickbooks. There is an invalid reference to QuickBooks Item “” in the Invoice line. may appear when syncing with Quickbooks Check the product class values for that invoice mentioned.

Posted in Sales

“Operating System error system may not find the file specified e:\sql10_main_t….” when attempting to start the SQL Server service

A new installation of SQL Server 2014 express may present problems when starting the service at the end of the installation. You can attempt to start the instance by hand using “Service.msc”, browsing down to SQL SERVER (ACCTIVATE), right clicking

Posted in Database, Other Applications, Technology

How to search through note fields

If a user needs to find a specific note that was entered, they can use the note search to find it. To do this, Right click on the notes section and click on FIND. This will generate a search box

Posted in Customer, Inventory, Other Applications

“Access to the path….is Denied” is received whenever browsing to the Acctivate mobile webpage

This occurs when the share permissions on the \\SERVERNAME\Acctivate share is not setup to allow certain accounts. In this case, the IIS_IUSRS account needs to be added in order for the webpage to appear. Go to the Acctivate directory on

Posted in Configuration, Mobile, Technology

How To Specify Certain Warehouses When Exporting Quantities To A Webstore

If you want to specify certain warehouses when exporting quantities back to the webstore, you can do this by doing the following… Click on Webstore > Configure Choose the Template you want to change and click EDIT Click next until

Posted in Web Store Integration

Setting a default printer for Acctivate

The default printer for Acctivate is based upon the default printer for windows. To review what printer is the current default, go to Control Panel > Hardware and Sound > Devices and Printers. The default printer is going to have

Posted in Configuration, Reports

“An error occurred in the Microsoft .NET Framework while trying to load assembly id 65675” may occur when moving Acctivate to a new server

You may run into this error message whenever moving Acctivate to a new server. An error occurred in the Microsoft .NET Framework while trying to load assembly id 65537. The server may be running out of resources, or the assembly

Posted in Microsoft, Other Applications, Technology

“Component “…” or one of its dependencies not correctly registered: a file is missing or invalid” received in Acctivate logs

Some windows components might become unregistered or missing . If this occurs, some errors may occur in the Acctivate logs like the sample below. “Component ‘COMDLG32.OCX’ or one of its dependencies not correctly registered: a file is missing or invalid”

Posted in Technology
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