Articles

Setting up EDI Transactions for Acctivate with SPS Commerce

If you are working with SPS Commerce, the process for getting the EDI Transactions into Acctivate requires a user to import in the Transaction files through FTP. This guide assumes that SPS has created test files for the partners and

Posted in EDI

Importing a XML File using a Webstore Template

Along with standard webstores, users have the ability to import in orders defined within a given xml file. To do this, go to Web stores > Web Store Sync >  click Configure > Highlight the template you want > Then

Posted in Add-On Modules, Configuration, Technology, Web Store Integration

How to use Xpath ScratchPad with a Webstore template

The xpath ScratchPad tool is a easy way to test xpath statements without actually running an import. The user just needs to find a sample xml file from their webstore. Assuming the webstore has been setup (running and importing in

Posted in Configuration, Technology, Web Store Integration

Common webstore issues and xpaths

Amazon webstore brings in orders with different fulfillment channels, AFN and MFN. Is there a way to split up the two? You must have two webstore templates for this. One where orders are only selected for AFN in one template,

Posted in Configuration, Technology, Web Store Integration

Source Values window – Xpath operators and functions

When adding a new xpath to the webstore configuration, you might need to do operations on values coming into that node. The following are some basic operators used under the “Select” section. Note that xpath is CASE SENSITIVE. It’s recommended

Posted in Configuration, Technology, Web Store Integration

Source Values window – Understanding Namespaces, Tables and Values

The Source values window under Webstore configuration has three sections which determines how the webstore xml file is structured, and how it comes in to Acctivate. Namespace Namespace is a way to define a scope for functions. By default URL

Posted in Add-On Modules, Technology, Web Store Integration

Webstore Configuration – Adding Xpaths

When importing in sales orders or customers from a webstore, Acctivate uses a query language called “XPath” to map information from a given XML file. When setting up a webstore template, these xpaths are generally predefined but there might be

Posted in Add-On Modules, Sales, Technology, Web Store Integration

“HTTP 404.17 – Not Found” after updating Acctivate mobile to 10.1.0

  You may receive this error after upgrading the Acctivate Mobile web service to 10.1. Ensure that ASP.NET 4.5 is checked and installed under Control panel > Programd and features > Turn Windows features on or off > Expand Internet

Posted in Mobile

‘Server error in /Accthandheld Application…’ may be received when updating mobile to version 10.1

You may receive this error because the Application pool for Acctivate is configured to use “.Net Framework 2.0” extension instead of  “.Net Framework 4.5” extension. If you are on Windows server 2012, go to Server manager > Manage > Add

Posted in Mobile

Changing the user account for an application pool in IIS

Whenever a new application pool is created in IIS, it will use an account defined by IIS (usually it’s called “ApplicationPoolIdentity”) which is under the “Identity” section. Identities are similar to a “account” you would use to log into your

Posted in Mobile, Technology
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support ticket.