Articles

Bulk Shipment View for UPS or FedEx shipments

Some companies process hundreds of shipments a day in UPS Worldship or FedEx Shipping Workstation. The default setup for shipping workstation is to import one order or shipment into UPS or FedEx at a time. There is a custom solution

Posted in Shipping

Packaging Manager Process

The process for using Packaging Manager has three main sections of steps. Prepare Shipments Package Shipments Complete Shipments After you have set up the proper options in Configuration Manager related to Packaging Manager (see this article), you can now start

Posted in EDI, Shipping

Warning Invoice “A payment with ref XXXX for $XX.XX is applied to invoice XXXXX, which would cause the invoice balance to become negative…”

“Warning Invoice A payment with ref XXXX for $XX.XX is applied to invoice XXXXX, which would cause the invoice balance to become negative. Please review this invoice and payment in QuickBooks.” This warning comes up in your QuickBooks sync log

Posted in QuickBooks and Sync

User Startup Options for Business Alerts and Dashboard Reports

Upon opening Acctivate, users have the option for a few different Acctivate windows to appear automatically. This option is user specific and can be changed in Configuration Manager. To view the options available for Startup windows, go to File >

Posted in Configuration, Getting Started, Launch Acctivate, Reports, Start up

Packaging Manager Setup for EDI

Packaging Manager is used to package Sales Orders into shipments for EDI transactions. Acctivate can automatically package the shipment into separate cartons based on a number of settings. The weight of each carton can also be calculated based on the

Posted in EDI, Shipping

Widely Used SCAC codes

Here is a list of widely used SCAC codes for EDI shipping. Any others not on this list will need to come from your Shipping provider or EDI Trading Partner. SCAC Carrier name ALLV ALLIED VAN LINES ARFW AMERICAN FREIGHTWAYS

Posted in Configuration, EDI, Shipping

Acctivate Database Backup Prompt

In newer versions of Acctivate, there is a prompt upon exiting the application to create a backup if a SQL backup has not been run in the last 7 days. This prompt will show for all users until the backup

Posted in Database, Technology

“Error resolving name (email@email.com) for MAPI message(Not supported).”

Error resolving name (email@email.com) for MAPI message(Not supported). This error has come up for some users that have recently updated their Windows workstations. It seems to happen mainly for those users set up with an Office 365 email account. To

Posted in Configuration, Email, Technology

Restore Acctivate Database in SQL Server Management Studio

If you are unable to restore your database file in AcctivateDBMaint or you are wanting to restore it to a different location than where Acctivate is installed then you may want to use SQL Server Management Studio to restore it.

Posted in Database

“Cannot Open Databases for Company…” on CYMA workstation

Cannot open databases for company _________. This error comes from the configuration of PSQL in the Acctivate sources. First you need to know if you are using a PSQL Server license or a PSQL Workgroup license to run CYMA with.

Posted in Database
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