Articles

Credit Memo Payment Transactions

Credit Memo Invoices are created in Acctivate during the Credit Memo process. That invoice is then synchronized to QuickBooks. In QuickBooks, you can then select to apply a credit to another invoice or to use the credit to give a refund

Posted in Sales

Unable to Change Item Type for Product with Transactions

A product’s item type, whether it is non-inventoried, inventoried, drop ship, etc, cannot be changed if there are any posted inventory transactions for that product. If the Transactions tab of the Product window shows any transaction history, attempting to change the

Posted in Inventory

Import New Product ID for Existing Product ID’s

The Acctivate Product Import allows you to import new products but also update existing products. If you find a need to change a few Product ID’s in Acctivate then you can use this import feature to do that for you.

Posted in Inventory

Using Remote App with Acctivate

RemoteApp enables you to make programs that are accessed remotely through Remote Desktop Services appear as if they are running on the end user’s local computer. This application can be used to provide Acctivate to remote users as well. If

Posted in Database, Getting Started, Launch Acctivate, Technology

Initial Webstore Integration Setup

The initial Webstore set up with Acctivate is slightly different for each Webstore type. This article will cover the most popular webstores that currently integrate with Acctivate and how to set them up to sync with your Acctivate company. Part

Posted in Sales, Web Store Integration

Amazon Shipment Information not Updating with the WebStore Sync and no Error is Received

When you sync your Shipment Tracking information back to Amazon seller central, you are required to send a MerchantFulfillment ID. Acctivate sends the Package ID of the Shipment in this field. The MerchantFulfillmentID is required to be fully numeric by

Posted in Shipping, Web Store Integration

Create a View using SSMS Query Designer

When you install SQL Server Management Studio, it comes with a lot of very helpful database tools. The Query Designer is a way to build Select statements that can then be placed into custom views in your database. These views

Posted in Database, Technology

Import Webstore Orders using a ‘Bulk’ CustomerID

If you do a large number of sales orders through your WebStore then you may not want to track each and every customer that comes through with the sales order. In that case, you can set up a ‘Bulk’ CustomerID

Posted in Sales, Web Store Integration

Web Store tab of Business Alerts

Acctivate’s Business Alerts window includes a tab called Web Store. If the option  to show warning for orders on the Web Store  is not disabled then any Web Store orders that fail to be brought in with the regular Web Store

Posted in Sales, Web Store Integration

An Error has Occurred While Running the Setup on Acctivate Workstation Installer

If you encounter the following error while performing the Workstation Installation of Acctivate, there are a few troubleshooting steps to take. This error is sent by Microsoft when you are trying to run an installation for an application that is not

Posted in Installation
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