After updating to version 9.0+ you may experience the following error when trying to Invoice a Sales Order: “Could not load file or assembly ‘System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089’ or one of its dependencies. The system cannot find the file specified.…
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UPS Handling Charge Options
In some cases where you’re using Shipping Manager in conjunction with UPS Worldship you need to apply a flat rate handling fee to the packages created for Sales Orders. In doing so you may have noticed that upon import…
Posted in Add-On Modules, Configuration
Creating and Tracking Customer Deposits
Customer Deposits: Some companies receive deposits from their customers before they will process an order. In many cases, this deposit can be received directly into QuickBooks, then after creating an invoice in Acctivate and syncing it, the payment can be applied…
Mobile Inventory Count module
Mobile Inventory Count is a module that is included with the Inventory Management module which allows you to view, and edit Inventory Counts created in the Acctivate system. Using the Mobile Count module: Prior to continuing please review how to prepare a Count…
Mobile Inventory Assembly module
Mobile Inventory Assembly is an add-on module that allows you to create Inventory Assembly sessions for Assembly products within Acctivate Using the Mobile Assembly module To begin, the admin user will need to decide if they would like Assemblies posted…
Using multiple Component Lot Numbers during Assembly Transaction
When creating Assemblies with lot numbered components you may experience a scenario in which the individual lot quantities are not sufficient enough to fully satisfy the required assembly quantity. Since Acctivate only allows the use of one Lot Number per…
Posted in Inventory
Drop Shipping Lot/Serial controlled Inventory Items
If you are selling a Serial or Lot numbered item on a Drop ship sales order you may have received the following message in regards to ‘line #x missing serial/lot number’ when attempting to create the Sales Order Invoice: In…
Posted in Sales
Positive Credit Memo sync error
Ordinarily credit memos are negative transactions due to the return of goods to inventory and negative amount removed from your accounts. But there is one scenario that does not work when attempting to keep the overall Total Amount negative. Example:…
Posted in Sales
Magento web store Shipment export error
In some instances during the web store shipment export for Magento you may receive the following error message after creating shipments for imported web orders: Call sales_order_shipment.create (‘xxxxxxxxxx’, {}) resulted in exception #102: Cannot do shipment for order. (Subdocument ‘shipment’)…
Posted in Web Store Integration
Integration with WordPress based web stores
By default WordPress based web stores do not include the necessary API component to connect externally with the Acctivate system. You will need to have the proper API(Application Programming Interface) created by a WordPress developer. This component is necessary to…
Posted in Web Store Integration
