Articles

Multiple Currencies with QuickBooks

Multiple Currencies was added to QuickBooks US Editions in 2009 and International Editions in 2010.  Acctivate supports Multiple Currencies with QuickBooks starting with version 8.0. Please watch an introductory Multiple Currencies in QuickBooks video to get familiar with multiple currencies in QuickBooks.

Posted in Purchasing, QuickBooks and Sync, Sales

Schedule an Automatic Database Backup

You can setup a schedule to automatically backup your Acctivate company database. Important: Perform the following steps from the server not from a workstation. Log in as a Windows Administrator to the main Acctivate server (Primary Install) where SQL Server

Posted in Database

Backup and Recovery- Quick View

Backing up your company’s data should be a daily business activity. It is very important to backup and safeguard your Acctivate and QuickBooks data each day and to remove this information from your location.      

Posted in Database, Technology

“Invoice not released…” message creating Sales Invoice

When trying to create an Invoice for a Sales Order in which the Sales Order contains a non-inventoried item, labor item or shipping item, you may receive this message: Invoice not released Non-inventoried Cost Offset account for (Some Warehouse) is

Posted in Sales

“Not Implemented” message printing Crystal Reports

A “Not Implemented” message may be received in Acctivate if some component being used in the Report isn’t available on the workstation in which the report is being printed/displayed. Users may also be prompted to run Acctivate as Administrator when starting Acctivate.

Posted in Reports

Default Email Program

Acctivate will use your Outlook program to send emails. Acctivate can be set up to use MAPI or SMTP protocols for emails. The Acctivate email settings are located in Configuration Manager under Company/Company Info. -> Synchronization settings. If Acctivate is

Posted in Technology

Customer shows as ‘Over Limit’ with no outstanding Invoice or Credit

If a Customer shows as ‘Over Limit’, but no Invoice, Credit, or Payment shows as being unapplied or outstanding, there may be a configuration setting you should review. You can now include unbilled Time and Materials in Business Activities in

Posted in Configuration, Customer

Configure Default Accounts Payable GL Account

When utilizing multiple Accounts Payable GL Accounts, users can either manually select the proper account each time they create a PO Invoice or a default can be set. These options will only be available to you if you have multiple

Posted in Purchasing

Cancel a Drop Ship Purchase Order

If you have already created a Drop Ship Purchase Order but now need to delete a line item off a Sales Order, you can accomplish this by following these simple steps: Change the Status of the related Drop Ship Purchase

Posted in Purchasing, Sales

How to change Drop Shipments

How to change Drop Ship Purchase Orders If a Vendor makes a change to the Drop Ship Purchase Order, you can modify the quantity or cost of the Drop Ship PO by selecting to edit the Purchase Order, provided the

Posted in Purchasing, Sales
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