UPDATE (Aug 14, 2019):This problem was first resolved in Acctivate 10.3 sp7. Please install the latest update from our Downloads page on your server. UPDATE 2 (Aug 15, 2019): Microsoft is investigating the problem according to KB4512488. The Acctivate development…
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Setup Fedex using Default Templates
Configuring FedEx Ship Manager to Import data from Acctivate Make certain that you complete the ODBC setup before you begin the FedEx integration process. The ODBC name MUST be: AcctivateODBC Download the Fedex Templates here FEDEX If you are using EDI/Packaging Manager…
Posted in Shipping
Setup UPS using Default Mapping Templates
Configuring UPS WorldShip® to Import data from Acctivate using Templates. First, make certain that you have completed the ODBC setup (This must be completed before you begin the UPS WorldShip® integration process. A 32-bit ODBC connection is required) Ensure when setting up the ODBC…
Posted in Shipping, Uncategorized
Join a Remote Support Connection using ConnectWise Control
Acctivate Support and Implementation now use a new remote connection tool called ConnectWise Control. When submitting a Support Request, users may receive a response from an Acctivate Support Representative asking to set up a remote support connection wherein the Support…
Posted in Uncategorized
Could Not Load File or Assembly … The system cannot find the file specified
After an Acctivate update, a workstation may run into this error: “Could not load file or assembly ‘CrystalDecisions.CrystalReports.Engine, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304’ or one of its dependencies. The system cannot find the file specified.” (error -2147024894) This error is typically caused…
Last Web Order Number Imported
When syncing to a web store, sometimes it can be helpful to know the last web order number imported. To find where that number is located: First, open Acctivate and click “Web Stores” and then “Web Store Sync”. Next, you…
Posted in Web Store Integration
Handling Vendor Samples
Receiving samples of a product from your vendor can be handled a few different ways within Acctivate. This article will cover some of the ways that vendor samples can be handled in Acctivate. 1: Sample Warehouse The first option for…
Posted in Inventory, Purchasing
Editing Products Information in Batch
There may come a time when you need to edit a large amount of products to a separate type, class, or any other product information. Editing them individually in Acctivate is fine for a few products but if you have to…
OBJ_STATUS_DISKSPACE_SPACE was not found
When installing the Acctivate on a workstation, an error screen may pop up saying “OBJ_STATUS_DISKSPACE_SPACE was not found” This error occurs when Acctivate is already installed on the workstation, or some remnants of a previous install are present. **If you…
Posted in Installation
Journal synchronization error: Transaction split lines to accounts receivable must include a customer on that split line.
Users may receive the following synchronization error if GL Accounts have been set at the Warehouse level in Configuration Manager. SubmitGLJournalBatch: error while creating journal entry 1555: There was an error when saving a General Journal transaction. QuickBooks error message:…
Posted in QuickBooks and Sync
