The Acctivate Mobile webservice allows users to configure which printers Mobile related reports will print from. If you select to print a report from within Mobile and receive the following error, you should review your printer settings: This request operation…
Articles
Split Assembly Transaction
The Split Assembly function in Acctivate allows you to post partial assemblies. This allows you to post part of an assembly before another part while also linking the two transactions. When you find an assembly transaction that you need to…
Posted in Inventory
Inventory Assembly transactions now include more product information in the drop down
In version 10.3 Product ID, Reference, and Production Document are now included for the product being assembled on the Inventory Assembly transactions drop down. This feature allows the user to have quick access to product information and find the specific…
Posted in Inventory
Adding Shipping Information in Prepare Invoices
If you have any shipping information it is important to keep it related to an invoice to reference for future records. Adding Shipping information to an Invoice 1. Open up a Sales Order. 2. Whenever the Sales Order is ready…
Document Types for Reports
The Report Catalog in Acctivate Configuration Manager allows a user to manage all the reports in the system. A configuration option is the ability to set Document Types for any report. Acctivate can use various document types to control which…
Posted in Reports
Enabling TLS to resolve “Unable to login to database server”
TLS 1.0 is a protocol used to provide privacy and data integrity between two communicating computer applications. The following “Unable to login to database server” message could occur if TLS 1.0 is disabled. In order to check to see if…
Posted in Database
Before upgrading your version of QuickBooks
Although it is important to regularly back up your company file, it is very essential to back up both Acctivate and your Quickbooks files when you are upgrading your version of Quickbooks. For more information on how to backup Acctivate click…
Posted in QuickBooks and Sync
Ship Complete Lots
The Ship Complete Lots feature is designed for lot-numbered items that must be shipped as a whole, complete lot. To use this feature, you’ll need to have purchased the Mobile Picking module for Acctivate. By default, this option is not…
Permission denied error running database update
After installing an Acctivate update, a user will need to log into each Acctivate company file and upgrade the database. In certain cases, a user may receive the error, below, when upgrading the company database. Error running database update: User does not…
Posted in Configuration, Database
Import a credit card authorization from your webstore
Acctivate supports the importing in of an Authorize.net credit card authorization along with a webstore order, using our Webstore module. Once you are ready to invoice the sales order you imported in from your webstore, Acctivate will utilize the Authorize.Net…
Posted in Sales, Web Store Integration
