Articles

Sort Columns In Look Up Windows

10-25-2016-1-55-55-pm

Starting in Acctivate 10.2, users will have the ability to sort data in every column of every look up window in Acctivate. This feature will allow a user to sort any column in the lookup for Customers, Sales Orders, Products etc.

Posted in Customer, Inventory, Purchasing, Sales

Creating a Template Sales Order

tempsalesorder

If you are making the same general sales order (same customer, products, and/or quantities) on a regular basis, a way of speeding up this process is by creating a template sales order. This template can then be called up each

Posted in Customer, Sales

Recommended Address Formats

Due to Acctivate’s integration with QuickBooks as well as it’s potential to be integrated with web shopping carts and shipping software, it’s important that customer addresses in Acctivate are formatted consistent and correctly. It is strongly recommended that custom shipping

Posted in Customer, Sales, Shipping

“Linked item is not in the database…” message when creating a new note

Kent's Cleaners

Every now and then, you may come across the following message when trying to save a new note to a new customer or product: “Linked item is not in the database. If it is new, save the linked item, or

Posted in Customer

Change Lookup Filters To Improve Performance

7-21-2016 12-20-48 PM

Lookup windows in Acctivate sort though all kinds of different data related to that lookup window. The more specific you are about the criteria set, the less data that the lookup window has to sort through, which means that the lookup

Posted in Customer, Inventory, Sales, Start up

Tax Category

Tax Categories in Acctivate represent the Sales Tax Items and Sales Tax Groups set up in QuickBooks. The sum of all sales tax items related to a group will determine the tax percentage for that group, which is then synced

Posted in Accounting, Customer, Sales

Customer Specific Price Categories

Starting in Acctivate 10.1, it’s possible to assign a customer specific price related to an entire group of products using the same sales category. Now, a user can relate an entire sales category to a customer without having to add the price code

Posted in Customer, Inventory, Sales

Marking Customer as Inactive or Active

Customers can be marked as Active or Inactive from within Quickbooks or Acctivate. After marking customers as inactive in either one, the changes will be carried over following a sync. This article will cover how to make customers active/inactive in

Posted in Customer, QuickBooks and Sync

Create Credit Memos from Sales Order Window

5-20-2016 3-20-15 PM

Acctivate 10.1 offers a new enhancement which allows users create Credit Memos directly from a customer’s Sales Order. Before 10.1, users would follow the steps in this help article to create a Credit Memo for customers, but that requires that each

Posted in Customer, Sales

Updating Credit Card Processing Permissions

If you or one of your users are unable to charge a credit card or just need to update who is allowed to process credit cards, you will need to take the following steps: First, open up configuration manager. Navigate

Posted in Configuration, Customer
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