Duplicate EDI 810 Lines

If you process an EDI 810 Invoice transaction and find that there are duplicate lines of products, i.e. you see line 2 on the transaction file twice, then you most likely have more than one Customer Product ID for the Acctivate

Posted in EDI

Setting up EDI Transactions for Acctivate with SPS Commerce

If you are working with SPS Commerce, the process for getting the EDI Transactions into Acctivate requires a user to import in the Transaction files through FTP. This guide assumes that SPS has created test files for the partners and

Posted in EDI

Retrieving and Sending EDI Transactions with SPS Commerce

This guide assumes the setup of SPS with Acctivate has been completed. In order for the user to get the files into Acctivate and send the files back to SPS, follow these steps. First click the “RECEIVE EDI” shortcut on

Posted in EDI

Enable EDI Logging

By default, only exceptions are written to the Acctivate exception log when opening or refreshing EDI.  This minimizes the amount of data written to the log.  However, users may want to increase the level of logging if you are troubleshooting a warning

Posted in EDI

Modify the EDI exported filename structure

Your EDI VAN or Trading Partner may request a modification to the EDI filename structure when you are in the process of setting up a new EDI Trading Partner.  Modifying the filename structure can be accomplished relatively easily by modifying the Trading

Posted in EDI

FedEx Shipping Workstation Installation for EDI/Packaging Manager

This configuration is for EDI/Packaging Manager setup of the FedEx Ship Manager ONLY. The following setup procedure is to set-up FedEx Ship Manager to work with the Acctivate EDI/Packaging Manager module. If you have not purchased this module please refer

Posted in Add-On Modules, Configuration, EDI, Shipping

How the Customer Product ID is Used on EDI 810 File

Invoices created for EDI Trading Partners in Acctivate can be exported into an 810 file using the EDI Manager (see the EDI Processing webinar). The 810 file takes data related to the Invoice and arranges it into a specific structure

Posted in EDI

Default Workflow Status for Rescheduled Orders

Before Acctivate 10.1, when invoicing an order the workflow status would get cleared. If that order had backordered items then the order status would go into a “Backordered” status. If that order were re-scheduled, either individually or through batch scheduling using

Posted in Configuration, EDI, Sales

Export EDI Invoices for EDI Orders Only

When using EDI functions in Acctivate, users may need to consider the EDI Invoice export options for each EDI Trading Partner.  The InvoiceSelection option for EDI Invoices can be set to two different selections. Option 1.  EDI Only will prompt Acctivate

Posted in EDI

Changing the Mailbox File Path for EDI Transactions

There are a few reasons why you may need to change the default Mailbox file path for your EDI transactions. Whatever that reason may be, here are the steps to go about making that change. Your EDI provider’s software will

Posted in EDI
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