Articles

Create Pervasive ODBC Driver DSNs for 64bit SQL Server

For CYMA customers that will be using both Pervasive 64bit and SQL Server 64bit, you will need to manually create the Pervasive ODBC DSNs. By default, Acctivate will create the 32bit DSNs, which will not be compatible with the 64bit

Posted in Installation

Locating the Server with Acctivate’s Active Database

databasesources

When using more than one server, there may come a time when Acctivate’s database is copied from one server to another one. This is especially true if you have undergone a server migration at some point in the past. While

Posted in Database, Installation, Technology

Install SQL Server 2016 Express Edition

SQL2016Basic

The Acctivate Server (New/Full) Install package includes SQL Server Express Edition.  However, there are times when you may need to install SQL Server Express for Acctivate separately.  Please follow the instructions below to install and configure SQL Server 2016 Express Edition for

Posted in Installation, Uncategorized

Microsoft .NET 4.5 installation returned exit code 5100

MicrosoftNETFrameworkFailed5100

Acctivate utilizes the Microsoft .NET Framework, a programming model for Windows applications.  Microsoft .NET is a very popular framework, but Acctivate may need to install updates from time-to-time, such as upgrading to .NET 4.5 in Acctivate version 10.1. During the upgrade, you will see

Posted in Installation

Sync may require QuickBooks Admin after update

SyncCertificate

QuickBooks requires that any third-party software be “digitally signed” before accessing QuickBooks data (e.g., our Sync with QuickBooks).  From time to time, Acctivate may need to renew/refresh our digital certificate used for authentication.  The following message may appear after installing an Acctivate Update and

Posted in Installation, QuickBooks and Sync

Crystal Reports Run-time Engine

Acctivate uses the Crystal Reports XI R2 runtime engine to generate all reports in the software.  The Crystal Reports runtime is delivered with the Acctivate software on both the server and the workstations under a royalty-free distribution license.  Therefore, there is no additional cost to Acctivate

Posted in Installation, Reports

Anti-Virus realtime scanning causes performance issues

Acctivate users may experience performance issues if their anti-virus uses a realtime scanning function.  Realtime scanning may constantly scan all SQL Server activity, which can be an extensive amount of data flowing between the Acctivate server and the workstations.  This can

Posted in Database, Installation, Technology

An Error has Occurred While Running the Setup on Acctivate Workstation Installer

4-20-2016 12-43-38 PM

If you encounter the following error while performing the Workstation Installation of Acctivate, there are a few troubleshooting steps to take. This error is sent by Microsoft when you are trying to run an installation for an application that is not

Posted in Installation

McAfee realtime virus scan may prevent Acctivate installation

McAfee realtime virus scan has been known to block the installation of Acctivate.  Users may receive Error Code: -5006 : 0x800700b7. If you are unable to install the Acctivate software due to this error you may temporarily disable your antivirus

Posted in Installation

Backup fails after moving Acctivate to a new server

Users may receive the following error when backing up Acctivate. Cannot use the backup file ‘C:\Program Files (x86)\Acctivate\..\Backup\ACCTivate$Demo.bkf’ because it was originally formatted with sector size 512 and is now on a device with sector size 4096. BACKUP DATABASE is terminating

Posted in Database, Installation
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