“Failed to connect to server {ServerComputerName}\{SQLServerInstance}” after restarting server


Sometimes after rebooting the server, users will notice a “Failed to connect to server…” error, which requires SQL Server to be manually started before Acctivate will work. This commonly happens when the SQL instance startup is not set to “Automatic.”

Posted in Launch Acctivate

Acctivate is already running.

If you receive the following message: This is means that Acctivate  has already started and may be running in the background.  Most commonly users may have double click to open Acctivate while the logon screen is behind an existing window.

Posted in Getting Started, Launch Acctivate
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