Whenever a user goes to click Email Invoice or any other email that automatically attaches a document, it’s stored on the users local machine. If the user ever needs to review a previous attachment outside of Acctivate. They would just…
Articles
Common Causes for “Could Not Connect to SQL Server”
Following a server migration, new installation of Acctivate on a workstation, or a network related change within your system, you may encounter an error along the lines of: Could not Connect to SQL Server If you get this message, there…
“Operating System error system may not find the file specified e:\sql10_main_t….” when attempting to start the SQL Server service
A new installation of SQL Server 2014 express may present problems when starting the service at the end of the installation. You can attempt to start the instance by hand using “Service.msc”, browsing down to SQL SERVER (ACCTIVATE), right clicking…
The remote server returned an error: (400) Bad Request… when processing a credit card
Processing credit cards in Acctivate with either QuickBooks Merchant Services or Authorize.net may return the following Remote server error (400) Bad Request. Received empty or truncated http inputstream. First, check the customer record or the name on the credit card…
Posted in Other Applications, Sales
Deleting Customers from Acctivate
You have old, inactive or duplicate customer records, now you want to delete them. Acctivate does not allow users to delete customers once a record has been created. While it may sound like a simple click of the mouse or…
Microsoft Visual C++ Runtime Library error
If you have received the Microsoft Visual C++ Runtime Error, this is not an Acctivate error. This error could be caused by installation of new software, and has been reported after installing recent Windows Updates. The most likely cause is…
How to search through note fields
If a user needs to find a specific note that was entered, they can use the note search to find it. To do this, Right click on the notes section and click on FIND. This will generate a search box…
Resolving the “Connection to the server was lost” Error
Occasionally, while working within Acctivate, users may see the following message pop up: Typically, this warning can appear for the following reasons: The network connection to the server is broken or temporarily down The server is rebooting The instance of…
Embedding the Acctivate SQL Database Password in a Microsoft Excel Query
If you have created a Microsoft Query using an ODBC connection to the the Acctivate database and now you need to refresh the data but Excel is asking for a password. This is because the Allow saving Password in your Microsoft…
Posted in Excel, Other Applications
Install SQL Server 2016 Express Edition
The Acctivate Server (New/Full) Install package includes SQL Server Express Edition. However, there are times when you may need to install SQL Server Express for Acctivate separately. Please follow the instructions below to install and configure SQL Server 2016 Express Edition for…
