Microsoft Visual C++ Runtime Library error

If you have received the Microsoft Visual C++ Runtime Error, this is not an Acctivate error.  This error could be caused by installation of new software, and has been reported after installing recent Windows Updates.  The most likely cause is

Posted in Installation, Launch Acctivate, Microsoft, Other Applications, Reports, Technology

Why is my Packing List blank?

Acctivate does not allow the printing or re-printing of a Packing List once the order has been completed.  The pack list will appear blank if nothing is scheduled and the order has been completed.  One reason Acctivate does not allow

Posted in Getting Started, Reports, Sales, Shipping

Barcode Prints Incorrectly from Hosted Environment

Whenever you’re printing forms containing barcodes, you’ll need to make sure to have the proper font files installed on the local machine. This means whenever you’re using a hosted environment and printing locally, you’ll need to install the IDAutomation fonts on

Posted in Reports, Technology

Setting a default printer for Acctivate

The default printer for Acctivate is based upon the default printer for windows. To review what printer is the current default, go to Control Panel > Hardware and Sound > Devices and Printers. The default printer is going to have

Posted in Configuration, Reports

Customer Type

Customers in Acctivate can be categorized in different Types. This article will cover how to create new Customer Types, and how to assign them to Customers, as well as some ways that the Customer Type can be used in Acctivate.

Posted in Customer, Email, Reports

Database impact of voiding a transaction

Starting with Acctivate 10.2, users will be able to void inventory transactions.  Report writers and consultants may need to understand the impacts of voiding a transaction from within the database tables so these voided transactions properly excluded from reports and other database

Posted in Inventory, Reports

Should Scheduled Items be Included in a Count?

In preparing to do an inventory count, you’ll need to consider scheduled items along with non-scheduled items. Scheduled items are still a part of your inventory at the time of performing the count and will therefore need to be included in

Posted in Accounting, Inventory, Reports

Print Order Forms from Business Alerts

Utilizing Business Alerts for your Sales Order Management can be an extremely efficient tool when processing multiple orders at a time. Not only can users Schedule Sales Orders based on certain criteria like Type, Due Date, Workflow Status, and Salesperson,

Posted in Reports, Sales

Custom Reports and Binding Errors

Occasionally, after migrating Acctivate with CYMA to a new server, the custom reports can run into errors when attempting to print. After verifying that the custom reports are correctly linked in the Reports section of Configuration Manager, try to print

Posted in Reports

Set Default Reports and E-mail Templates for Sales Orders

Acctivate 10.1 offers a new enhancement which allows users to set default reports and e-mail templates used on different kinds of orders. Using existing reports found in Configuration Manager > Reports > Report Catalog, and once email templates have been

Posted in Configuration, Email, Reports, Sales
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