How The QuickBooks Sync Works

Acctivate is designed to sync data to and from QuickBooks (see the QuickBooks Sync help article). This article is designed to show specifically how the sync with QuickBooks works. When a sync is initiated from within Acctivate, the Synchronize with

Posted in QuickBooks and Sync

“Transaction could not be locked. It is in use by another user.” Synchronization Error

Occasionally, when syncing Acctivate with QuickBooks, users may encounter the an error similar to the following: Error TxnDelVoid SubmitQBDeletionBatch: error while deleting journal entry D72EF-1234567899 Ref Number 001234: Cannot delete the object specified by the id = “D72EF-1234567899”.  QuickBooks error

Posted in QuickBooks and Sync

Index of Quickbooks Sync Errors

This article is a list of links to articles on the helpsite that deal with common sync errors users may encounter from time to time syncing with Quickbooks. We’ll update this list regularly, but if your error isn’t on the

Posted in QuickBooks and Sync

QuickBooks SDK Verbose Logging

Acctivate uses the QuickBooks SDK to synchronize with data with QuickBooks.  Please refer to our QuickBooks Sync guide for an overview.  You might also want to search for “QuickBooks Sync” if you have a specific sync issue. The following article is to gather a detailed log

Posted in QuickBooks and Sync

Why are QuickBooks Items disabled?

Once an Acctivate company has been created against a QuickBooks file, your QuickBooks inventory is deactivated.  Your transaction history in QuickBooks is NOT deleted, though.  All product information and transactions will take place in Acctivate.  You can read more regarding

Posted in Inventory, QuickBooks and Sync

Sync Error “Employee cannot be deleted since there are related Business Activity time entries”

From time to time, users may encounter a sync error like “Employee cannot be deleted since there are related Business Activity time entries.” This typically means that an Employee record in QuickBooks was deleted, and that employee is related to

Posted in QuickBooks and Sync

Invoicing with AvaTax

After setting up the Avalara Integration in Configuration Management and assigning the Tax Categories to customers, you’ll notice some differences in the way the Sales Invoice looks after synchronizing with QuickBooks. Let’s start by taking a look at the Sales

Posted in Add-On Modules, Avalara, QuickBooks and Sync, Sales

Prepay Vendor Purchase Order

Some Vendors may require you prepay a portion or all of a Purchase Order. To accommodate this, you would write the check to the vendor from QuickBooks for the prepayment amount. Once you receive the bill from the vendor, you would

Posted in Purchasing, QuickBooks and Sync

Sync may require QuickBooks Admin after update

QuickBooks requires that any third-party software be “digitally signed” before accessing QuickBooks data (e.g., our Sync with QuickBooks).  From time to time, Acctivate may need to renew/refresh our digital certificate used for authentication.  The following message may appear after installing an Acctivate Update and

Posted in Installation, QuickBooks and Sync
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