After updating Acctivate, new components will install that may affect the existing installation. If one of these components fail to install during the Acctivate update, see the Acctivate Log to see which component it is. Since 10.3 crystal reports components…
Articles
Using your Old Acctivate Server as your Sandbox Environment
Acctivate can be installed and set up in a test environment, which may also be referred to as a Sandbox environment. In order to use Acctivate in a Sandbox environment, you will need to register Acctivate using a Sandbox license.…
Posted in Installation, Technology
How to find the temporary file location for email attachments
Whenever a user goes to click Email Invoice or any other email that automatically attaches a document, it’s stored on the users local machine. If the user ever needs to review a previous attachment outside of Acctivate. They would just…
How to do webstore conversions with xpaths
When receiving in values from a webstore, instead of writing long xpaths with different conversion formulae, you can make and path then use the Acctivate converison tool. Conversions will take place after the value of the xpath is evaluated. As…
Posted in Technology, Web Store Integration
Synchronizing with a New QuickBooks File
Customers contact our support team regarding the ability to synchronize their current Acctivate company file with a newly created QuickBooks file. The most basic answer to this question is “don’t do it“. Below is an explanation of what happens when…
Posted in QuickBooks and Sync, Technology
Common Causes for “Could Not Connect to SQL Server”
Following a server migration, new installation of Acctivate on a workstation, or a network related change within your system, you may encounter an error along the lines of: Could not Connect to SQL Server If you get this message, there…
“Operating System error system may not find the file specified e:\sql10_main_t….” when attempting to start the SQL Server service
A new installation of SQL Server 2014 express may present problems when starting the service at the end of the installation. You can attempt to start the instance by hand using “Service.msc”, browsing down to SQL SERVER (ACCTIVATE), right clicking…
Microsoft Visual C++ Runtime Library error
If you have received the Microsoft Visual C++ Runtime Error, this is not an Acctivate error. This error could be caused by installation of new software, and has been reported after installing recent Windows Updates. The most likely cause is…
Acctivate Database Backup Prompt
In newer versions of Acctivate, there is a prompt upon exiting the application to create a backup if a SQL backup has not been run in the last 7 days. This prompt will show for all users until the backup…
Posted in Database, Technology
“Error resolving name (email@email.com) for MAPI message(Not supported).”
Error resolving name (email@email.com) for MAPI message(Not supported). This error has come up for some users that have recently updated their Windows workstations. It seems to happen mainly for those users set up with an Office 365 email account. To…
