Common Causes for “Could Not Connect to SQL Server”

Following a server migration, new installation of Acctivate on a workstation, or a network related change within your system, you may encounter an error along the lines of: Could not Connect to SQL Server If you get this message, there

Posted in Technology, Uncategorized

Scheduling Quotes and Sales Order

In order to process (pick, pack, ship, invoice) a sales order in Acctivate, the order status must be Scheduled, and there must be at least one scheduled quantity for the ordered products. There may be instances where an order has been

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Resolving the “Connection to the server was lost” Error

Occasionally, while working within Acctivate, users may see the following message pop up: Typically, this warning can appear for the following reasons: The network connection to the server is broken or temporarily down The server is rebooting The instance of

Posted in Uncategorized

Receiving error when invoicing “Illegal format for Item GL Group…”

For Acctivate users who are integrated with Intacct, they may run into a variation of the following error: create_item Button 2.6″ error BL03000018  Illegal format for Item GL Group : Name SYS_ITEMGLGRP_Button 2.6". If you are to receive this error,

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“An error occurred in the Microsoft .NET Framework while trying to load assembly id 65675” may occur when moving Acctivate to a new server

You may run into this error message whenever moving Acctivate to a new server. An error occurred in the Microsoft .NET Framework while trying to load assembly id 65537. The server may be running out of resources, or the assembly

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Embedding the Acctivate SQL Database Password in a Microsoft Excel Query

If you have created a Microsoft Query using an ODBC connection to the the Acctivate database and now you need to refresh the data but Excel is asking for a password.  This is because the Allow saving Password in your Microsoft

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Resize the window lookup grid height

From time to time, users may resize the grid in the lookup windows and would prefer to reset the grid back to the original height so they can view a larger quantity of the search results.  This can be accomplished

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Using Remote App with Acctivate

RemoteApp enables you to make programs that are accessed remotely through Remote Desktop Services appear as if they are running on the end user’s local computer. This application can be used to provide Acctivate to remote users as well. If

Posted in Database, Getting Started, Launch Acctivate, Uncategorized

“Only one sales order may be opened from the Product Detail Lines…” Message Explanation

While using Acctivate, you may have encountered the following message: This message is returned when you attempt to open more than one sales order from within the product window’s history tab. This block was set up in Acctivate version 7.0

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Batch Updating Workflow Statuses on Orders

With the introduction of the Order Manager in Acctivate 10.2, we’ve included the ability to batch update the workflow statuses of your orders. This eliminates the need to make individual changes to orders and saves users valuable time. For more

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