Articles

Multiple Alternate Product IDs

Starting in Acctivate version 10.3, users can add multiple alternate Product IDs for a given product, and each alternate ID can be specifically linked to a web store template so that the web store ID is used on imported orders.

Posted in Inventory, Web Store Integration

How to update the Volusion Webstore Template Password

When integrating with a Volusion webstore, it is important to know that you will be required by Volusion to change your password every month or two. If you recently changed your password on the webstore, you’ll also need to make

Posted in Web Store Integration

Re-import Skipped Webstore Orders

When importing orders from a webstore, you may encounter warnings from the sync that state an order has been skipped. This can happen for a variety of reasons depending on the configuration of your webstore template in Acctivate or the

Posted in Web Store Integration

Webstore sync error: Webservice returned zero length data.

Many software applications and web stores have security and password protocols meant to protect your data and stop hackers.  What you may not realize is changing the administrative password on your web store, could also affect any software applications that

Posted in Add-On Modules, Configuration, Web Store Integration

How to specify certain warehouses when exporting quantities to a webstore

If you want to specify certain warehouses when exporting quantities back to the webstore, you can do this by doing the following… Click on Webstore > Configure Choose the Template you want to change and click EDIT Click next until

Posted in Web Store Integration

Import a credit card authorization from your webstore

Acctivate supports the importing in of an Authorize.net credit card authorization along with a webstore order, using our Webstore module.  Once you are ready to invoice the sales order you imported in from your webstore, Acctivate will utilize the Authorize.Net

Posted in Sales, Web Store Integration

Amazon Webstore Users Need to Update to Acctivate 10.2

Recently Amazon has made some changes to their API that will affect users that have integrated with Amazon in Acctivate. In reference to this, Amazon may have sent you an email asking you if your company still plans on making

Posted in Add-On Modules, Web Store Integration

Initial Webstore Integration Setup

The initial Webstore set up with Acctivate is slightly different for each Webstore type. This article will cover the most popular webstores that currently integrate with Acctivate and how to set them up to sync with your Acctivate company. Part

Posted in Sales, Web Store Integration

Amazon Shipment Information not Updating with the WebStore Sync and no Error is Received

When you sync your Shipment Tracking information back to Amazon seller central, you are required to send a MerchantFulfillment ID. Acctivate sends the Package ID of the Shipment in this field. The MerchantFulfillmentID is required to be fully numeric by

Posted in Shipping, Web Store Integration

Importing a XML File using a Webstore Template

Along with standard webstores, users have the ability to import in orders defined within a given xml file. To do this, go to Web stores > Web Store Sync >  click Configure > Highlight the template you want > Then

Posted in Add-On Modules, Configuration, Technology, Web Store Integration
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