Yearly Articles: 2012

“Cannot change component type…” message saving Product

Changing the Item Type or Bill of Materials on a Product that is referenced on an existing Sales Order may prompt you with message: Cannot change component type because the product is referenced by a sales order This message is

Posted in Inventory, Sales

Advanced Report filters

Using the Report Selection Criteria window to filter reports Acctivate can produce many reports that can be customized to show specific information. You can do this from the Report Selection Criteria window (right) by selecting or excluding information with the

Posted in Reports

Manage Customer Contacts

Contact management is included in Acctivate’s Customer Relationship Management (CRM) functionality. Multiple contacts can be stored for each customer in Acctivate. Having contacts in one database eliminates the hassle of re-keying them when they are needed throughout the system and

Posted in Customer

Edit Customer Invoices

Acctivate allows users to edit referential data on a Customer Invoice without having to void the Invoice. Provided you have proper permissions to edit the Invoice, you can change the PO, Reference, and custom fields, as well as the Due

Posted in Customer, Sales

View License, Usage Metrics and Current Users Information

The Help menu in Acctivate contains valuable information, including the option to view your Acctivate License, see which users are currently logged in, and review usage metrics that can be helpful when troubleshooting. License Information To view information about your Acctivate license,

Posted in Configuration

Linking documents to products

You can easily link external documents or a web page to your products. This can be helpful if you want to link Product Data Sheets, Warranty information, or any other document to your products. From the Product Specs tab, you

Posted in Inventory

Configuring Lookup Window Defaults

Almost every window in Acctivate has a lookup feature to allow users to select specific records. Lookup windows can be configured to display results organized by a default category that is set in the Configuration Manager. This feature allows you

Posted in Configuration

Configure Default Product Fields

Users can save time when creating new products in Acctivate by setting product defaults. These are fields that are automatically filled in with data on the Product window when a user clicks the “New” button. To configure which data is entered in

Posted in Inventory

Windows 7 Label Printers

When using a label printer on Windows 7, the default printer settings may not communicate with Acctivate. There is an issue with Windows 7 with how it treats default printer settings in some programs. If you have your printer default

Posted in Reports

Database Maintenance

The Acctivate Database Maintenance utility is designed to manage the Acctivate company list, connection to the database server, and enable users to create a new backup or restore an existing backup file. Database Maintenance is located on the Windows Start

Posted in Database
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