Configuration options for Mobile Order Picking

Mobile Order Picking options explained.  These options can be found  by going to Configuration Management > Mobile > Order Picking Submitting picked orders Pick complete sales order by default If checked the full ordered quantity is picked from a single lot

Posted in Add-On Modules, Configuration, Mobile

“Access to the path….is Denied” is received whenever browsing to the Acctivate mobile webpage

This occurs when the share permissions on the \\SERVERNAME\Acctivate share is not setup to allow certain accounts. In this case, the IIS_IUSRS account needs to be added in order for the webpage to appear. Go to the Acctivate directory on

Posted in Configuration, Mobile, Technology

Connecting to a mobile device using MyMobiler

You can remote into a mobile device or scanner using a tool called MyMobiler. It’s very similar to remote desktop however it requires a USB connection either through the charging dock or directly from the device. Ensure the windows mobile

Posted in Mobile

Creating a new IIS website for Acctivate mobile

When you install Acctivate mobile, it will use the “Default site” and also a “default app pool”. If you use IIS for any other applications, then it might be a good idea to setup a new site with a different

Posted in Configuration, Mobile, Technology

Creating a new Application Pool in IIS for Acctivate mobile

IIS utilizes an “application pool” to define application configuration settings. When you install Acctivate mobile, it will by default use the “Default Application Pool” and also the “Default website”. It’s possible that other applications use the “Default Application Pool” and

Posted in Configuration, Mobile, Technology

“Server error in ‘/’ Application. Access to ‘c:\Inetpub\wwwroot\accthandheld’ is denied” returned after installing Mobile

There are times when right after installing the Mobile module onto your server, you will receive the following message when browsing to “localhost/accthandheld” and clicking on “Install” Server error in ‘/’ Application. Access to c:\inetpub\wwwroot\accthandheld is denied. This just means

Posted in Mobile, Technology

500.19 may be returned when browsing to the mobile handheld webpage (localhost/accthandheld)

Before installing Acctivate mobile, you are required to install two components to setup the Mobile webpage. First is IIS web services then ASP.NET. If the server OS is “Server 2012” or newer it’s possible Internet Information services (IIS) was installed

Posted in Mobile, Technology

Mobile Picking

When using Acctivate on a mobile device, the Sales Order Picking process differs from the process within the desktop app. We keep the handheld software more simplistic to enable the user to quickly scan items and move through the system.

Posted in Mobile, Sales

Installing Acctivate Mobile Updates

Acctivate Mobile software updates Software updates will be available for Acctivate Mobile along with most Acctivate updates.  The Mobile Updates may affect the Acctivate Mobile Web Service and/or Acctivate software on each device. Note: We recommend that you install the Acctivate software updates on

Posted in Installation, Mobile

Set Printer Assignments with Acctivate Mobile WMS

If you want to set printer assignments for reports related to Acctivate Mobile WMS, you can do this by browsing to the main Mobile webpage on any web browser and browsing to SERVERNAME/ACCThandheld (where SERVERNAME is the name of the

Posted in Configuration, Mobile, Reports, Technology
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support request.