Order Manager Inventory Allocation when Scheduling

In Acctivate, inventory will not be allocated to booked or back-ordered orders automatically.  Those orders need to have inventory scheduled manually, even if there is now a sufficient quantity in your warehouse(s).  Of course, it’s not always practical to manage

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Pending Amazon Orders and ChannelAdvisor

Acctivate integrates with the web store ChannelAdvisor, which can act as a web platform that consolidates orders and inventory quantities for other web shopping carts such as Amazon.  Acctivate will import in orders from ChannelAdvisor based on the ordered date

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How to Batch Update Workflow Statuses

In this video, we walk through how to use the order manager to batch update workflow statuses on sales orders. For more information on the order manager, check out the overview here.

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How to void a receipt

In this video, we go over the steps for voiding an inventory transaction. As an example, we void an inventory receipt. For documented steps, see the full guide here.

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Create Additional Warehouses

Occasionally our customers have the need to create a new Acctivate warehouse in configuration manager.  This new warehouse may be a new physical warehouse location or a virtual warehouse location either way the setup process is exactly the same.  Additional

Posted in Configuration, Inventory

Voiding an Invoice

Check out the video below for step by step instructions on how to void an invoice: For more instructions, click here.

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Error from Crystal Reports: Too many items have been given to this array.

If attempting to print over 1,000 records (invoices, orders, pick tickets, etc.), you will receive the following message:   Error from Crystal Reports: Too many items have been given to this array. Acctivate passes the records to Crystal Reports in

Posted in Reports

“Generic Failure” error when trying to configure mobile printers

When setting up your printers for your mobile devices, you may encounter the following error: This Generic Failure isn’t very self explanatory, but thankfully the fix is pretty simple. To fix this, take the following steps: Open the control panel

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Stamps.com Shipping Configuration

The following setup procedure is for the integration between Stamps.com PC Software and Acctivate Inventory Management Software.  Before you begin you must Download and Install Stamps.com PC Software.  If you have not purchased the Acctivate Shipping Workstation Integration please contact your sales person.  The setup typically can

Posted in Add-On Modules, Shipping

Join a Remote Support Connection using ConnectWise Control

Acctivate Support and Implementation now use a new remote connection tool called ConnectWise Control. When submitting a Support Request, users may receive a response from an Acctivate Support Representative asking to set up a remote support connection wherein the Support

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