Split a Lot Number into a new Lot

There may be a time where you need to split a lot number into a new lot. In order to maintain the trace ability of the original lot, an inventory assembly transaction needs to be used to pull the existing

Posted in Inventory

‘Show Completed Lines’ on Sales Orders

Partially invoiced sales orders in Acctivate will hide completed lines on the order by default. While these lines are hidden, they are not removed from the sales order. This help article will show how to view these completed lines. In

Tagged with: , , , , , ,
Posted in Sales

Could Not Load File or Assembly … The system cannot find the file specified

After an Acctivate update, a workstation may run into this error: “Could not load file or assembly ‘CrystalDecisions.CrystalReports.Engine, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304’ or one of its dependencies. The system cannot find the file specified.” (error -2147024894) This error is typically caused

Posted in Installation, Reports, Start up

Configuring StarShip with Acctivate

After installing the server installation for StarShip, you will need to configure the given interface files to connect with your Acctivate company. Download the StarShip Files prior to proceeding. 1. Open the SQL Interface Builder. 2. Click on File >

Posted in Shipping

Adding a Zero Cost Item to Acctivate

Users may want to keep track of an item’s availability, but not its cost. Typically, this happens for items like boxes or pallets. To set up a zero cost item, take the following steps. Create a new inventoried product in

Posted in Uncategorized

Acctivate Mobile User ID

Acctivate does not require the set up of a separate User ID for mobile users. Any User ID set up in Acctivate can login either on Acctivate Mobile or Acctivate Desktop. Best practice would be to have each employee that

Posted in Configuration, Mobile

Last Web Order Number Imported

When syncing to a web store, sometimes it can be helpful to know the last web order number imported. To find where that number is located: First, open Acctivate and click “Web Stores” and then “Web Store Sync”. Next, you

Posted in Web Store Integration

Handling Vendor Samples

Receiving samples of a product from your vendor can be handled a few different ways within Acctivate. This article will cover some of the ways that vendor samples can be handled in Acctivate. 1: Sample Warehouse The first option for

Tagged with: , , ,
Posted in Inventory, Purchasing

Copy Product

Acctivate allows users to copy existing products. The copies will maintain much of the same information as the original products, only with a unique Product ID and transaction/order history. This article will show how to copy a product in Acctivate

Tagged with: , ,
Posted in Inventory

Editing Products Information in Batch

There may come a time when you need to edit a large amount of products to a separate type, class, or any other product information. Editing them individually in Acctivate is fine for a few products but if you have to

Posted in Excel, Import Data, Inventory
Still need help?
Search all content on this site, contact support at 817-870-1311, or create a support request.