System Requirements

Acctivate is a Windows desktop application that is usually installed on your server and workstation computers.  Acctivate utilizes the Microsoft SQL Server database engine and numerous third-party software components.

The following minimum requirements are required for a successful on-premise installation.  Acctivate may also be offered by a third-party hosting partner.  Please contact your sales representative for more information about hosting options.

Server (Install Guide)

Supported Recommended
Processor At least 500 MHz At least 1 GHz
Available memory1 At least 512 MB At least 1 GB
Operating system (servers) Windows Server 2008
Windows Server 2008 R2
Windows Small Business Server 2011
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Note: All Windows Server Editions are supported (e.g., Foundation, Essentials, Standard, Datacenter)
Windows Server 2008 R2 or later
Operating system (workgroup hosts) Windows Vista Business or Ultimate Editions
Windows 7 Pro, Ultimate or Enterprise Editions
Windows 8 Pro3
Windows 8.1 Pro3
Windows 10 Pro
Windows 7 Pro SP1 or later
Internet Broadband connection Broadband connection
Monitor At least 1024 x 768 SVGA At least 1024 x 768 SVGA

Workstation (Install Guide)

Supported Recommended
Processor At least 500 MHz At least 1 GHz
Available memory1 At least 128 MB At least 256 MB
Operating system Windows Vista Business, Home2 or Ultimate Editions
Windows 7 Pro, Home2, Ultimate or Enterprise Editions
Windows 83, Windows 8 Pro
Windows 8.13, Windows 8.1 Pro
Windows 10 Home2, Windows 10 Pro
Windows 7 Pro SP1 or later
Internet Broadband connection Broadband connection
Monitor At least 1024 x 768 SVGA Dual Hi-Res monitors

1 “Available memory” refers to the system memory (RAM) not in use by the operating system and other applications.  Please refer to Microsoft for operating system memory requirements and limits.

2 Microsoft Windows “Home” editions may not be compatible with your business network (e.g., domain). Please contact your network support professional for information regarding these editions.

3Acctivate cannot be installed on Windows 8 RT edition. However, the Remote Desktop app may be used to connect from a Windows RT device to run Acctivate on a terminal server.

Operating Systems

Acctivate is a 32-bit Windows application, but is supported on 64-bit Windows operating systems as a Windows-32-on-Windows-64 (WOW64) installation.

Acctivate runs in the Microsoft® environments listed above. Novell NetWare, UNIX, Linux and Mac OS X are not supported.  Microsoft provides a Remote Desktop client for Mac OS X to provide remote access to the Acctivate software running on a Microsoft Windows computer.

Older versions of Windows, such as Windows 2000, XP and Windows 2003 Server are no longer supported.  This decision was based on the requirements of the current Microsoft .NET 4.5 runtime.

Database Server

Acctivate uses Microsoft SQL Server in 32 and 64-bit variations.  Microsoft SQL Server 2008 R2, 2012, 2014, 2016 and 2017 are supported, including all editions except the Compact Edition.

Microsoft currently allows free distribution of the Express Edition. Please consult Microsoft to understand their distribution policy and product specifications.

For systems with large data volumes, Microsoft recommends the Standard Edition. The Standard Edition can utilize more CPUs/Cores, Memory (RAM) and provide a higher total database capacity.

Disk Requirements

Disk requirements may vary greatly by customer. Each installation must be analyzed as to the amount of data required for accounting and other purposes. In addition to data storage requirements, Acctivate requires 300 MB for program storage on the server and 100 MB on a customer workstation. For single user installations the requirement is 300 MB.


Some Acctivate features and Alterity remote support rely on a strong internet connection. Alterity recommends a broadband connection provided by a commercial grade internet provider.

Microsoft Office

Microsoft Office is not required for Acctivate.  However, some Microsoft Office components are used such as the Microsoft Access Database Engine for importing from Microsoft Excel files and the Microsoft Mail API (MAPI) as an option for sending email through Outlook.  There have been compatibility problems reported with the 64-bit versions of Microsoft Office that affect these components.  Microsoft recommends 32-bit Office for most users.  Please review our latest Help articles regarding 64-bit versions of Microsoft Office.

Third party Hosting

In the event a third party company is used for hosting the software, the third party is required to sign the license agreement, as well as the end-user.  Please contact your sales representative for more information about hosting options.

Mobile WMS Requirements

In addition to the Acctivate System Requirements, the system requirements for the handheld computer that will run Mobile WMS include:

  • One of the following operating systems: Microsoft™ Windows Mobile® 2003, Windows Mobile 5, Windows Mobile 6, Windows Mobile 6.1 Professional, Windows Mobile 6.5 Professional or Windows Embedded Handheld 6.5
  • A minimum of 64MB RAM
  • Wireless internet connectivity – WiFi (recommended) or Cellular
  • Marvell XScale processor (formerly Intel XScale)
  • Touch sensitive screen or trackball

Mobile WMS Optional Components

Acctivate Mobile WMS does not require that the handheld computer have a barcode scanner, but if you wish to scan barcodes, the following scanners are supported:

  • Motorola (Symbol) built-in barcode scanners supported by the EMDK for .NET v2.5 + Update1
  • Intermec built-in barcode scanners/imagers
  • Socket SDIO or Bluetooth barcode scanner
  • Janam built-in barcode scanner in XG100 or XG105 device
  • Honeywell built-in barcode scanner in the Dolphin 7800 series, 99EX or 99GX running Windows Mobile 6 or greater

Integrated Financial / Accounting Software

CYMA versions supported
Quickbooks versions supported