The Acctivate exception log contains a wealth of information, including the current Acctivate version, user login information, activity logs, Microsoft SQL Server version, and Windows versions. On top of this, most errors or exceptions will be logged in this daily…
You may notice that some invoices that were paid in QuickBooks appear with a balance in Acctivate if you’re running an older version of QuickBooks. This problem is usually the result of using the Apply Credits button on the Invoice window in QuickBooks…
Acctivate allows you to add several pieces of information in order to group, sort and organize your products. Below is a list of the different groups you can use with your products as well as explanation and common uses. For…
For customers moving to multi-currency and needing to change over current customers to their respective native currency: QuickBooks and ACCTivate do not allow the customer to be renamed or merged with their previous customer record due to the new currency…
Each General Ledger (G/L) Account listed below is required in your Chart of Accounts. GL Accounts are created and managed in your accounting software, Acctivate will synchronize the Chart of Accounts from your General Ledger to pull the list from…
When synchronizing Acctivate with QuickBooks while logged in to QuickBooks as a non-administrator account, users may receive an error in the sync log similar to the example below: Current QuickBooks user account does not have access to synchronize the GLAccounts…
To search for GL Accounts by the QuickBooks Account Number you need to check a couple things: Open QuickBooks, go to Edit > Preferences In the Accounting section, Company Preferences > Check Use account numbers In Acctivate, run a sync When editing…
Multiple Currencies was added to QuickBooks US Editions in 2009 and International Editions in 2010. Acctivate supports Multiple Currencies with QuickBooks starting with version 8.0. Please watch an introductory Multiple Currencies in QuickBooks video to get familiar with multiple currencies in QuickBooks.…
QuickBooks US versions supported: QuickBooks Enterprise QuickBooks Premier QuickBooks Pro Enterprise 20 Premier 2020 Pro 2020 Enterprise 19 Premier 2019 Pro 2019 Enterprise 18 Premier 2018 Pro 2018 Enterprise 17 Premier 2017 Pro 2017 Enterprise 16 Premier 2016 Pro 2016 Enterprise 15…
