If you want to set printer assignments for reports related to Acctivate Mobile WMS, you can do this by browsing to the main Mobile webpage on any web browser and browsing to SERVERNAME/ACCThandheld (where SERVERNAME is the name of the…
Articles
Appending a date at the end of a backup file using Task Scheduler
If you are following the Automatic Backup article, you may have a need to append the date at the end of the file which cannot be done using the arguments in task scheduler. To do so, you would need to…
Posted in Database, Technology
Troubleshooting SmartVault File Attachment Issues
With the SmartVault addon module for Acctivate, users can attach files to customers, products, business activities and more. Once the SmartVault integration has been set up, most users do not experience issues, but occasionally SmartVault may return an error when…
Posted in Configuration, Technology
Recommended Devices for Acctivate Mobile WMS
Acctivate Mobile WMS was developed for rugged handheld computers running Windows Mobile. There are a variety of devices available from numerous manufacturers, but we have focused our development and testing on devices from the following leading manufacturers: Acctivate Mobile WMS can…
Posted in Mobile, Technology
Acctivate Version 9 doesn’t start on Windows XP
Acctivate may not start up after double-clicking the Acctivate icon when using Windows XP. This may be due to some Microsoft .NET components not being fully up to date, which are required by Acctivate versions 9 and up. While some…
Posted in Installation, Technology
View or Send Acctivate Exception and Sync Logs
The Acctivate exception log contains a wealth of information, including the current Acctivate version, user login information, activity logs, Microsoft SQL Server version, and Windows versions. On top of this, most errors or exceptions will be logged in this daily…
Posted in QuickBooks and Sync, Technology
SmartVault Document Storage and Sharing
Acctivate now includes support for the SmartVault Online Document Storage and Sharing service. SmartVault is a Software-as-a-Service offering that is fully integrated within Acctivate. It provides the ability to scan, store and send documents to vendors, customers and partners. The…
Posted in Email, Technology
Microsoft Remote Desktop Performance
Microsoft Remote Desktop is an excellent way to access your Acctivate system from a remote location or if you’re using a cloud hosting partner. Please read through our Remote Desktop Connection article for more general information. The Remote Desktop Connection app…
Posted in Technology
Login Window (Splash Screen)
The Acctivate login window, also referred to as the “splash screen” contains valuable links and information. This article discusses some of the login window features that commonly get looked over when users start Acctivate. The left side of the window you shows…
