In some scenarios, Users may receive messages, “Update Crystal Reports XI R2 viewer” and “Acctivate was not able to install all required updates. Please check the Acctivate log for details.” when running Acctivate on a Workstation. This is usually caused…
Yearly Articles: 2012
“Update Crystal Reports XI R2 viewer” message appears when starting Acctivate
Posted in Installation
Custom Fields in Acctivate
What do Custom Fields mean for my business? Built into the core of Acctivate is the ability to set and define custom fields that appear on several screens in the system. You can create and define fields for information specific to your…
Posted in Configuration
Resize and maximize Acctivate windows
Acctivate features several windows that users are able to maximize and resize at their convenience to view more information at once. The system also has the ability to remember the size of each window for when it is reopened at a…
Support for Foreign Character Sets within Acctivate
Acctivate and QuickBooks are “code page”-based applications and do not support Unicode. You must select a single Windows code page for your Acctivate installation, and use that code page for the Acctivate server and all workstations. You will be able…
Posted in Installation, QuickBooks and Sync
Storing Credit Card Numbers
Acctivate can store your Customer Credit Card information in the Acctivate Database. This information includes the Credit Card Number, the expiration date, The name on the Card, the Address, and Zip Code. We do NOT store the CVV2 Code, per…
Posted in Customer, QuickBooks and Sync
Mobile Printing
Solutions for mobile printing with a network printer shared through a workstation If an application pool is already created you can skip the app pool creation step (Step 2) below Server 2003: Verify that the workstation and the server are…
Posted in Mobile
Barcode fonts not found
When starting Acctivate for the first time, ID Automation Barcode fonts will be copied from the \\..\ACCTivate\ClientFiles folder into the C:\Windows\Fonts folder. However, users have witnessed these barcode fonts being copied into the user fonts folder in the user directory.…
Posted in Installation, Reports
Multiple Currencies for the Demo company
The evaluation copy of Acctivate is designed for a variety of businesses. The included “Demo” company is configured for a single-currency, but multiple currencies can be enabled easily. You should also read through our Multiple Currencies with QuickBooks article. Support…
Posted in QuickBooks and Sync
Synchronizing with the QuickBooks Demo company
Acctivate includes a “Demo” QuickBooks company that can be synchronized with the Acctivate Demo company (e.g., Southwestern Industries). The included QuickBooks company file was created in an older version of QuickBooks. This file will first need to be upgraded to…
Posted in QuickBooks and Sync
Where does the Price on the Receipt pull from?
Be default, the price, or cost of the product, on the receipt is pulled from the Purchase Order. You can receive the product at a different cost here, if you wish. This will not update the Purchase Order. You will…
Posted in Inventory, Purchasing
