You have old, inactive or duplicate customer records, now you want to delete them. Acctivate does not allow users to delete customers once a record has been created. While it may sound like a simple click of the mouse or…
Articles
Invoice not released. Order has scheduled kits with components not stocked in the selected warehouse(s)
When trying to create an invoice for a sales order containing a kit item you may receive this message: This message means that the kit product and one or more of its component products are not stocked in the same warehouse. When…
Microsoft Visual C++ Runtime Library error
If you have received the Microsoft Visual C++ Runtime Error, this is not an Acctivate error. This error could be caused by installation of new software, and has been reported after installing recent Windows Updates. The most likely cause is…
Stop Excel From Removing Leading Zeros
It is important to remember that the when preparing data to be imported it must match exactly what is in Acctivate. This includes any leading zeros for Product ID’s, UPC’s, etc. If you have ever tried to input numbers to…
Webstore sync error: Webservice returned zero length data
Many software applications and web stores have security and password protocols meant to protect your data and stop hackers. What you may not realize is changing the administrative password on your web store, could also affect any software applications that…
Why is my Acctivate Data Import Failing?
If you use Acctivate, it is very likely at some point you will be importing data. Whether you are importing data from an old system, creating new records, or updating existing records, the ability to Import Data in Acctivate is quick…
Posted in Import Data, Inventory
Stop Excel from Changing Numbers to Dates or Scientific Notations
We all know that Excel can be a powerful tool, however in an effort to anticipate the need of a user, Excel can also make it difficult to create spreadsheets for importing data into Acctivate. You may have entered a…
Posted in Database, Import Data
UPS Shipping Workstation Installation for EDI or Package Manager
This configuration is for EDI/Packaging Manager setup of the UPS WorldShip® ONLY. The following setup procedure is for UPS WorldShip® to use the Acctivate EDI/Packaging Manager module. If you have not purchased this module please refer to the UPS WorldShip® Installation for Non EDI/Packaging…
Why is my Packing List blank?
Acctivate does not allow the printing or re-printing of a Packing List once the order has been completed. The pack list will appear blank if nothing is scheduled and the order has been completed. One reason Acctivate does not allow…
Create Inventory Transfer from Receipt or PO transaction
Acctivate has the ability to Export Grids to Excel allowing users to quickly create an import spreadsheet to Transfer Inventory Between Warehouses. In order to create an import spreadsheet from the PO. First you must open the PO that you…
Posted in Import Data, Inventory
